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"We pride ourselves on a strong network of professionals, all sharing the same approach to business."

Expense Reduction Analysts’ Code of Ethics

Expense Reduction Analysts' reputation has been built on strong values shared by its associates throughout the world. These are:

Expert Professional Assistance
Expense Reduction Analysts provides a professional service. We carefully screen and train all our consultants and provide ongoing system-wide training courses to ensure that they are always well qualified to serve our clients.

Qualified Consulting
Expense Reduction Analysts puts clients’ interests first at all times. We undertake to be objective in expressing opinions when counseling clients and to avoid misrepresentation or overstatement.

Full Integrity
Every transaction with a client is confidential and Expense Reduction Analysts license holders conduct business with fairness and integrity. Our advertising is always truthful and fairly describes the qualities of the services offered, free of misleading statements or inferences. Our contract accurately describes the services we provide and the fees we charge to our clients.  We are never remunerated in any way by suppliers.

Service and Performance
Expense Reduction Analysts ensures that our Consultant Licensees and license holders have the experience and background to find the most appropriate and best value supplies and services to fulfill a client’s needs and, to exercise care and discrimination in the choice of services and facilities offered to the client.

Quality and Best Practice
Expense Reduction Analysts disseminates information to all license holders and Consultant Licensees on developments in cost reduction and management so that clients benefit from the most up-to-date practices in the services offered.

Client Satisfaction
To assure full client satisfaction, Expense Reduction Analysts Area Development Licensees promptly investigate any complaint and help to secure any adjustment that is appropriate.

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